Explore real-world case studies in organisational change
These Organisational Change Case Studies highlight how Dr Josie McLean supports leaders, teams and communities to navigate complexity and create meaningful, lasting improvement.
Every organisation reaches moments where familiar approaches no longer work. These examples show how systems thinking and adaptive leadership can help people see challenges differently, respond with purpose and confidence, and build the capabilities needed to thrive.
Each case study demonstrates how tailored facilitation, reflective practice and human-centred leadership can shift culture, strengthen collaboration and improve performance across a wide range of contexts.
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City of Marion Case Study
Discover how a council once facing chronic deficits, high staff turnover and low morale became a vibrant, high-performing organisation.
Through systemic approaches to leadership, culture and communication, the City of Marion achieved financial stability, strengthened relationships and a renewed sense of shared purpose. -
Homestart Finance Case Study
Learn how a forward-thinking financial institution built its people’s capacity for change and resilience.
By embedding adaptive leadership principles across teams, HomeStart Finance fostered greater engagement, innovation and readiness for the challenges of a rapidly changing environment. -
Academic Supervisors Case Study
See how a research community reimagined academic supervision through systems thinking and reflective practice.
This initiative strengthened communication, improved collaboration and enhanced outcomes across multiple institutions – demonstrating the impact of purposeful leadership in higher education.